COVID-19 Announcements and Updates

Please follow this page for ongoing updates and announcements regarding COVID-19. Last updated: 1:44pm, 3/30/2020.

As the coronavirus (COVID-19) begins to impact us locally, we wanted to communicate how DMARC is responding. We are and have been actively monitoring information from the CDC and Iowa Department of Public Health and taking necessary precautions to reduce the spread of COVID-19. We are fully committed to maintaining food distribution during this time, but are taking extra care to ensure the safety and wellbeing of our staff, volunteers, and the people we assist.

In addition to educating our staff and volunteers on preventative measures, requiring proper hand washing for all staff and volunteers, and asking our employees to stay home if they show symptoms, at this time, DMARC is taking the following actions:

  • We are coordinating with our partner food pantries and Mobile Food Pantry locations to implement alternative food distribution methods that limit mass gathering (more information below).
  • We are postponing or cancelling large volunteer groups, hunger simulations, and other gatherings with groups of people.
  • We are asking donors to donate funds online rather than donating in-kind items that require volunteer labor to process.
  • We are suspending the Red Barrel program until further notice.
  • We are arranging a Zoom meeting every weekday with our faith leaders and faith communities to share resources and updates around public health guidance for congregations.
  • We are encouraging staff members to move in-person meetings online and to phone calls.

Resources

We are also compiling a list of financial and material assistance for people in Greater Des Moines at this time. If you have any resources to add, please contact Luke Elzinga at lelzinga@dmarcunited.org.
Greater Des Moines Resources

Latest Food Pantry Network Use Statistics




Alternative Food Pantry Distribution Policies

We are exploring alternative methods for food distribution at our partner food pantries and Mobile Food Pantry locations.

Please view our list of food pantries and call ahead before you visit, as we are continuously monitoring new developments and changes may be implemented rapidly. Information on alternative pantry distribution policies is below. If a DMARC partner food pantry is not listed below, assume they are operating as usual, but please call ahead to confirm.

Food Pantry Alternative Distribution Policy Last Updated

DMARC Mobile Food Pantry
(515) 282-2026

The Mobile Food Pantry will not allow visitors inside but instead will distribute pre-packaged food with a grab and go system.

View the Mobile Food Pantry’s adjusted schedule for April 2020.

4:14pm on 3/30/2020

Bidwell Riverside Center
(515) 244-6251, ext. #213

The pantry will operate via curb-side service, no visitors are allowed entry to the pantry. Visitors will stay in their car while waiting to be assisted, or may “walk up” and wait at picnic tables if they do not have a car. Visitors will receive a pre-packed bag of food, according to household size.

The food pantry is eliminating Saturday hours and closing an hour early on Tuesdays. The new food pantry hours are as follows:
Monday: 10:00am – 3:00pm
Tuesday: 10:00am – 6:00pm
Wednesday: 10:00am – 3:00pm
Thursday: 10:00am – 5:00pm
Friday: 10:00am – 3:00pm

All EHIP (essential household items program) appointments have been cancelled until further notice. This program is closed until further notice. Clothing and Household services are also canceled until further notice.

11:05am on 3/18/2020

Clive Community Services
(515) 257-8550

Pre-bagged food will be distributed in the parking lot. Food rescue distribution is being suspended. The clothing closet will be suspended until further notice.

7:07pm on 3/15/2020

Caring Hands Eastview Community Center
(515) 809-2356

Visitors will wait in the car and come into the building one at a time. Only pantry workers are allowed to touch the food and items. The pantry will wipe down community touched items after every visit.

1:00pm on 3/17/2020

Catholic Charities Outreach Center
(515) 262-7290

Visitors will check in at the front door and then wait outside or in their vehicle while their food box is being prepared according to their family size. The food box will be brought outside to the family. No visitors will be allowed entry into the pantry at this time. Anytime items will be made available via the service window pre-bagged.

8:53am on 3/18/2020

Central Iowa Shelter & Services
(515) 284-5719

The food pantry at CISS is closed temporarily until further notice.

11:27am on 3/19/2020

Drake Area Food Pantry
(515) 518-4770

All IMPACT offices are currently closed to walk-in services. Families must call their local IMPACT Resource Center before going to an office. IMPACT staff will complete most of the food pantry intake over the phone and will schedule a time for pick-up. Families will receive a pre-packaged meal box or bag based on the number of people within their household.

At this time, all “Anytime” items will be available on a first-come-first-serve basis on shelving located outside the office doors. Limited personal hygiene items are available at this time and families in need of these items must call their local IMPACT Resource Center to see what is available.

11:46am on 3/23/2020

IMPACT Community Action Partnership – Ankeny
(515) 965-0433

All IMPACT offices are currently closed to walk-in services. Families must call their local IMPACT Resource Center before going to an office. IMPACT staff will complete most of the food pantry intake over the phone and will schedule a time for pick-up. Families will receive a pre-packaged meal box or bag based on the number of people within their household.

At this time, all “Anytime” items will be available on a first-come-first-serve basis on shelving located outside the office doors. Limited personal hygiene items are available at this time and families in need of these items must call their local IMPACT Resource Center to see what is available.

11:46am on 3/23/2020

Johnston Partnership Place
(515) 868-1357

Pantry visitors will place an order on a paper form. After placing an order, visitors will be asked to wait in their vehicles or outside while it is being completed. Call/email ahead orders are also welcome, using the forms found on the Johnston Partnership Place website. Email orders to andrea@johnstonpartnership.org or call in at (515) 528-2379 or (515) 868-1357. Staff & volunteers will be the only ones allowed inside the pantry. Anytime items will be pre-bagged and distributed according to family size. The clothing room will be closed until further notice.

9:01am on 3/16/2020

Polk County Northside Food Pantry
(515) 286-2220

Polk County Northside Food Pantry is operating under limited hours. The pantry will be open from 8:00-10:00am, Monday through Friday.

9:37am on 3/18/2020

Polk County River Place Food Pantry
(515) 286-3695

Food will be distributed in pre-selected packages based on family size.

10:15am on 3/16/2020

Salvation Army Citadel
(515) 266-3156

Food will be distributed in pre-packed bags of food.

1:20pm on 3/16/2020

Salvation Army Temple
(515) 282-3422

Food will be distributed in pre-packed bags of food.

1:20pm on 3/16/2020

Urbandale Food Pantry
(515) 251-6688

Pantry visitors will check-in at the door and wait in their car or outside while a volunteer brings out their pre-packaged bag of food and personal items. No visitors will be permitted in the pantry at this time. Bread and anytime items will be available outside. Starting March 19, the Urbandale Food Pantry will be open under a revised schedule:
Monday: 10:00am – 5:00pm
Wednesday: 10:00am – 5:00pm
Thursday: 10:00am – 5:00pm

5:00pm on 3/18/2020

West Des Moines Human Services
(515) 222-3660

Food will be distributed in pre-selected packages based on household size. Please call (515) 222-3668 to place an order. Food will be delivered at the donation doors at the SE corner of the parking lot. Identification for all household members needing food will be verified at pick-up. Evening hours are temporarily suspended. The new hours for the food pantry are:
Monday: 8:30am – 3:00pm
Tuesday: 8:30am – 3:00pm
Wednesday: 8:30am – 12:00pm
Thursday: 8:30am – 3:00pm
Friday: 8:30am – 12:00pm

5:00pm on 3/18/2020


8 Replies to "COVID-19 Announcements and Updates"

  • Clare Smith-Larson
    March 14, 2020 (11:14 am)
    Reply

    Will volunteers at the warehouse be needed during this time?

    • Luke Elzinga
      March 18, 2020 (4:44 pm)
      Reply

      We are using a limited amount of volunteers in our warehouse during this time. If you have regularly scheduled volunteer shifts, please call ahead to check before coming in.

  • Odessa Peake
    March 17, 2020 (7:15 am)
    Reply

    Food trucks. Will Food trucks still be distributing at Corinthian on Saturday, March 21st?

    I am a volunteer and need to know.

  • DiAnn Walls Kipper
    March 17, 2020 (12:23 pm)
    Reply

    I help assign volunteers at Corinthian Baptist on Sat. March 21st from 10 to Noon. Will the mobile food truck come on that date? Thank you DiAnn

  • Cheryl Lewis
    March 17, 2020 (12:35 pm)
    Reply

    My question is if you use dmarc as a food pantry for the month are you still eligible for grab and go. I have an elementary student who normally would have free lunches

    • Luke Elzinga
      March 18, 2020 (4:43 pm)
      Reply

      Hi Cheryl, if you’ve already received food from a pantry this month, you are still eligible to receive additional food through the program with Des Moines Public Schools.

  • Community Coming Together To Feed Each Other During COVID-19 Pandemic - RSSFeedsCloud
    March 19, 2020 (10:21 pm)
    Reply

    […] Prairie Meadows Casino Racetrack & Hotel donated 2,775 pounds of food to Des Moines Area Religious Council. […]

  • Community Coming Together To Feed Each Other During COVID-19 Pandemic - Iowa.Media
    March 20, 2020 (12:09 am)
    Reply

    […] Prairie Meadows Casino Racetrack & Hotel donated 2,775 pounds of food to Des Moines Area Religious Council. […]


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